Auto Body Customer Satisfaction

When the 2010 AutocheX Premier Achiever Awards for outstanding customer service were handed out earlier this year, the spotlight was placed on auto body shops. A third-party company that specializes in tracking customer service levels for auto body shops across the continent, AutocheX measured the customer service satisfaction ratings of approximately 9,000 auto body repair shops across the country.

Held at the Mandalay Bay Convention Center in Las Vegas on October 12, 2010, the awards ceremony “honored collision repair facilities that have achieved exceptional customer satisfaction ratings” and that “use the AutocheX service for customer satisfaction.”

From the new customer’s perspective, having such a recognition associated with the auto body shop s/he is entrusting her/his vehicle with provides some peace of mind of course, but it’s not essential. Many shops that don’t take part in the ranking service provide superior customer service as well. And all it takes is a little investigative work on the part of the consumer to uncover whether a particular shop is going to meet and even exceed expectations.

Here are some clues to watch out for that indicate an auto body shop makes customer satisfaction a top priority.

  1. Does your auto body shop partner with a leading rental car company to swiftly get you into a backup vehicle while your automobile is being repaired?
  2. Does your shop have an industry leading warranty? Selecting a collision repair service that possesses one is probably the most important thing you can keep in mind when it comes to vehicle repair.
  3. Does your shop guide you through the entire repair process? You shouldn’t have to babysit your repair service professionals to ensure the job is done to your specifications. You want a repair shop that’s offers you the peace of mind of knowing that you can just hand over your keys and trust that the pros will take care of everything else. The best way to find such a body shop is through local word of mouth. A quality auto body shop’s reputation always precedes it.
  4. Does your shop hold certification from a reputable outside source that raises the quality, safety and efficiency of auto collision repair for the ultimate benefit of you, the consumer? AutocheX is just one. I-Car is another, and it’s the highest in the industry. An international not-for-profit organization, I-Car gathers information about collision repair from the major manufacturers, from collision businesses across the country, from insurance companies, and from makers and suppliers of tools, equipment and materials used to repair vehicles.
  5. Does your shop make it a mission every day to get you back on the road quickly and with the confidence that your vehicle has been restored to your complete satisfaction?
  6. Is your auto body shop staffed with a team of certified auto body repair technicians?
  7. Does your auto body repair shop pledge to use only original equipment manufacturer (OEM) parts and certified alternative components and swear of knock-offs or cheap imitations?



Source by Salli Berman

Safety Signs in Cars

Safety signs are used to provide information on safe driving both for passengers travelling in the car, or as warnings for other vehicles passing the car on the road. They are warning signs intended to avoid or reduce any potential danger while driving. Special colors and shapes have been associated to safety signs in general. RED is used for prohibition. BLUE is used for mandatory actions. GREEN is used for positive action. A TRIANGLE shape is used for warnings. RECTANGLES and SQUARES are used for emergency signs.

For passengers traveling inside the car, safety signs as stated below need to be observed:

· Buckle up for safety – This is an important message, as it has been proved that without using the seat belts many people have suffered serious injuries when involved in an accident.

· No smoking in this vehicle – Smoking in cars can harm other passengers via passive smoking. In most countries smoking in cars has been banned.

· Cell phone free zone – Talking on the cell phone while driving can distract the driver who then becomes oblivious to lurking dangers on the road. So as applicable to smoking, talking on the cell phone while driving is also not allowed.

· Watch your mirror for motorcycles – Two-wheelers have a habit of sneaking up on cars and are known to make sudden turns. So all car drivers should be alert to any two wheelers on the road.

· No speeding – Some drivers love to speed. While this may prove exhilarating for the driver, it could lead to an accident. Excessive speed when driving does not give the driver enough time to break in the face of potential danger. Here driving at impossible speeds is recommended.

· Get off my back – do not tailgate . Such warning signs are used when a new driver is at the wheel. Other drivers on the road need to realize that the driver is a novice and should not pressurize the driver by honking and driving bumper to bumper. In the case of a first-time driver an 'L' plate is also prominently fixed on the car so other vehicles provide the necessary courtesies.

· How's my driving – call . This sign is used when a vehicle belongs to a company and is in the hands of a driver employee. The company management would like their vehicle to observe all proper driving rules, especially on speed and overtaking. To ensure that the driver obeys such rules, this sign is put in the car, so any other vehicle on the road noticing the driver over-stepping, can call in a complain.

· Fire extinguisher – This sign is displayed to inform the car inmates that a mini fire extinguisher is stored in the car. In case of a fire, the extinguisher can be quickly accessed.

· Disabled sign – When a handicapped person is driving or present as a passenger in the car, a special disabled sign is displayed on the windshield. This sign also helps other drivers on the road to give the car special road driving courtesies.

If the above warning signs are fixed inside vehicles, and both people in the car as well as other drivers on the road observe them, many potential risks and dangers can be avoided.



Source by John A Denver

Advantages of Cloud Storages

Utilizing an outer drive is the most generally utilized approach for having reinforcement stockpiling. The general population who mull over making utilization of distributed computing for this reason regularly think about whether the innovation is justified regardless of the exertion. Clients of the framework guarantee that there is no motivation behind why anybody must abstain from utilizing this framework as it guarantees different extra points of interest when contrasted with the ordinary techniques.

The way that one needs to spend an infinitesimal measure of cash each month for the utilization of cloud information stockpiling is one explanation behind potential clients to be reluctant. Notwithstanding, the accompanying advantages of the innovation are reason enough to guarantee that this cash spent is well justified, despite all the trouble.

Extensive storage space: The most fundamental preferred standpoint of utilizing the cloud is that one can store any measure of information, which is outlandish while utilizing drives. Additionally, the framework is to a great degree simple to use as the record is made in minutes, instead of the time and exertion spent on going looking for an outside drive.

No Physical presence: Once you have put away your information on the cloud, it turns into the obligation of the supplier to stress over its upkeep. Rather than purchasing and putting away those various outer drives, one just needs to remain associated with the web keeping in mind the end goal to get to the put away information.

Convenience of automatic backup: The clients of distributed computing don’t need to try guaranteeing that they have associated the outside drive to their PCs and that they take reinforcements at general interims. The settings on the cloud framework can be changed according to the client’s inclination with respect to whether the reinforcement ought to be taken various circumstances in a single day or once consistently. The main clear essential for the framework to be moved down is that the web ought to be associated and everything else is dealt with.

Easy restoration: In regular conditions, recovering and reestablishing a hard drive from moved down information is a long and awkward process which requires the administrations of a PC professional. The cloud clients are saved from any such burden as this reclamation procedure is made straightforward and brisk. On the off chance that at all the clients still have questions about taking care of this all alone, they can simply look for assistance from the suppliers and they will gladly oblige.

For such huge numbers of administrations, the little expense charged by the supplier ought to barely be a killjoy. One can simply be on the watch out for rebates and offers that are offered by cloud suppliers for new customers which chop down the expenses to an absolute minimum.



Source by Shail Ahmed

Travel Insurance Mexico

Mexico has been one of the most popular destinations for vacation, especially people from United State of America. There are also many businessmen who go to Mexico on a business trips. Be it business or vacation, the most important aspect of travelling is to be aptly insured.

The most common insurance policies to travellers, in particularly, drivers of their own vehicles are Mexico auto insurance, which provide insurance coverage for cars. Apart from automobile, health is another aspect, which is believed to be necessary. However, it is not exactly popular to travellers, mainly because many people felt that it is not really necessary. Another form of insurance coverage is travel insurance, a type of insurance product that provides coverage based on a list of stipulated unforeseen situations that resulted in suffering of monetary loss during your vacation.

Travel insurance is the most important thing you probably need to have because the likelihood of experiencing unforeseen and unfortunate events may be quite high. Technically, the reason why the chances are high is because you are in a foreign country where there are a number of things that you would not even be informed of. For example, if you have missed or delayed your flight due to natural disaster or even human factor like riots, workers go on strike or major public disorder, you will probably need to bear such cost if you do not happened to have a travel insurance policy. Another important component in a typical travel insurance policy is the coverage for loss of valuables. Mexico is not the safest countries to visit basically, so such availability of coverage in this aspect may be really assuring and helpful.

There are a few points to note with regards to travel insurance. First of all, it is to note that the travel insurance policy must be purchased locally, that is to say the country you belong to before you entered the country of visit. Secondly, it is important to take some time going through various insurance companies before buying one because you will have time to go through the policies in respect to their areas of coverage as well as their price in order to get the best deal. And lastly, it is also to note that buying travel insurance online is more cost effective and convenient. It is generally lower in price mainly due to lower operational cost and fierce competitions.



Source by Robert Mall

Automotive Repair Marketing – The Key to a Successful Shop

If you are a business owner and you would like to increase your revenue, it is important for you to understand automotive repair marketing and how this is a key to a successful shop. The automotive industry is said to be one of the most lucrative and stable industries in the business world. Because people from all over the world use autos in their daily life, auto repair businesses are steady and secure.

Automotive repair marketing is as easy as changing the oil in your car. Every few months, you are to check your progress, do some maintenance, and give some added boost and fresh ideas to your automotive repair marketing campaign. The public loves fresh ideas.

Automotive repair marketing is all about taking action. Therefore, you as the business owner should make sure you use the right automotive repair marketing tools. Here are some of the most effective marketing tools for your auto repair business.

1. Direct mail marketing method

One of the most preferred automotive repair marketing tools remains to be the direct mail method. Most auto repair businesses make use of this method by mailing postcards to homeowners in zip codes surrounding their shops. This is an easy way to promote your services to potential clients. However, you will need to mail sufficient quantities to generate a worthwhile response.

2. Start a blog or a website

The internet is probably one of the greatest automotive repair marketing tools you can use. Create a blog and spend 10 minutes each day writing interesting anecdotes, maintenance information, tips, advice, or even car reviews. The more you write, the sooner you will be crawled by search engines, and the sooner you will reach a bigger audience which will essentially result in more business.

3. Social media marketing

One of the best automotive repair marketing tools revolves around social media. Websites with Facebook and Twitter integration are becoming increasingly popular and more repair shop owners are making use of this tool in order to promote their shops and acquire new clients. If you use social media for your automotive repair marketing, you should know that you are instantly exposed to millions of people. So, guess what happens when Jason needs a new transmission and he sees your business profile on Facebook? Voila! You have a new customer. Even though this may sound a little impossible, but social media could be well worth thousands of dollars to your repair shop.

4. The good old word of mouth

This method of automotive marketing is known to be one of the oldest methods of marketing in the business world. However, this is also proven to be one of the most reliable forms of marketing. For example, you started your automotive repair marketing campaign with the direct mail marketing method. Now, because of this, you have just acquired two new clients. If you do a good job, guess what happens? These clients will tell their friends about it, and their friends will tell their friends, eventually forming the perfect marketing campaign you can ask for.

5. Press releases

Most business owners tend to give press releases a complete miss, thinking that there is no possible way that a press release could be of any advantage to their automotive repair marketing campaign. Wrong! In fact, press releases are very effective and can be done either online or off-line. With the off-line method, simply write, or have someone put together a press release on a timely topic and send it to your local newspaper. With the online method, do the same and publish it to a press release service. Press releases are usually ranked higher than normal web pages and blog posts. This can never be a bad thing.

There are several other automotive repair marketing tools available to you. If you are serious about taking your auto repair shop to the next level and getting more vehicles into your shop, then make sure you give these aforementioned methods of automotive repair marketing a try today.



Source by David A Dickson